# Terms & Conditions **Effective Date:** June 30, 2026 These Terms & Conditions ("Terms") govern the provision of services by **BKM MARKETING – FZCO** ("Company", "we", "our", or "us") to its clients ("Client", "you", or "your"). By purchasing or using our services, you agree to these Terms. --- # 1. Services BKM MARKETING – FZCO provides marketing-related services, which may include but are not limited to: * Digital Marketing * Paid Advertising Management * Lead Generation * Social Media Marketing * Marketing Consulting * Funnel Development * Creative Services * Strategy Consulting * Other agreed marketing services The exact scope of work shall be defined in the respective proposal, quotation, agreement, or invoice. --- # 2. Client Responsibilities The Client agrees to: * Provide accurate and complete information. * Deliver requested materials in a timely manner. * Cooperate throughout the project. * Review deliverables without unreasonable delay. * Obtain all necessary rights and permissions for materials supplied to the Company. The Company is not responsible for delays caused by missing information or delayed approvals. --- # 3. Fees and Payment All fees are stated in the applicable proposal or invoice. Unless otherwise agreed: * Payments are due immediately upon invoice. * Payments are non-refundable once work has commenced. * The Client is responsible for all applicable bank charges and transfer fees. * Late payments may result in suspension of services. --- # 4. No Guaranteed Results Marketing outcomes depend on numerous factors outside the Company's control. Accordingly: * No guarantee is made regarding revenue, sales, profits, leads, rankings, advertising performance, or business growth. * Any examples, projections, or case studies are illustrative only and do not constitute guarantees. --- # 5. Third-Party Platforms The Company may use third-party platforms including but not limited to Meta, Google, LinkedIn, TikTok, YouTube, CRM systems, automation software, and advertising platforms. The Company is not responsible for: * Platform outages * Account suspensions * Algorithm changes * Policy changes * Technical failures * Third-party service interruptions --- # 6. Intellectual Property Unless otherwise agreed: * All intellectual property created by the Company remains the property of the Company until full payment has been received. * Upon full payment, the Client receives a non-exclusive right to use the agreed deliverables for their intended business purposes. The Company retains ownership of all proprietary methods, templates, frameworks, know-how, and internal processes. --- # 7. Confidentiality Both parties agree to keep confidential all non-public business information received during the business relationship. This obligation survives termination of the agreement. --- # 8. Limitation of Liability To the maximum extent permitted by applicable law: * The Company's total liability shall not exceed the total fees paid by the Client for the relevant services. * The Company shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, business opportunities, goodwill, or data. --- # 9. Indemnification The Client agrees to indemnify and hold harmless BKM MARKETING – FZCO against any claims, damages, liabilities, costs, or expenses arising from: * Materials supplied by the Client; * Breach of these Terms; * Violation of applicable laws; * Infringement of third-party rights. --- # 10. Termination Either party may terminate the business relationship in accordance with any written agreement. Termination does not affect: * Outstanding payment obligations; * Confidentiality obligations; * Intellectual property rights; * Liability provisions. --- # 11. Force Majeure Neither party shall be liable for delays or failures resulting from events beyond its reasonable control, including but not limited to natural disasters, war, governmental actions, internet failures, labor disputes, pandemics, or other force majeure events. --- # 12. Compliance with Laws The Client agrees to use the Company's services only for lawful purposes and in compliance with all applicable laws and regulations. The Company reserves the right to refuse or terminate services involving unlawful or unethical activities. --- # 13. Amendments The Company reserves the right to modify these Terms at any time. Updated versions become effective upon publication on the Company's website unless otherwise stated. --- # 14. Governing Law These Terms shall be governed by and interpreted in accordance with the laws of the United Arab Emirates. Any dispute arising out of or relating to these Terms shall be subject to the competent courts or dispute resolution mechanisms having jurisdiction over BKM MARKETING – FZCO in the United Arab Emirates. --- # 15. Contact **BKM MARKETING – FZCO** Dubai Digital Park Dubai Silicon Oasis – Building A1 Dubai, United Arab Emirates Phone: +971 (04) 277 3187 Email: info@barbaramuller.de

Dubai Silicon Oasis, DDP, Building A1

VAT TRN 104968515700001

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